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revocation

Right of withdrawal

 


You have the right to cancel this contract within fourteen days without giving any reasons. The cancellation period is fourteen days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.

 

To exercise your right of withdrawal, please contact us at

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ZIEMSDESIGN Susanne Ziems

Markgrafenstr. 9, 75177 Pforzheim, Germany

Phone 0049 172 2730787

E-mail kontakt[at]ziemsdesign.de

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inform you of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email). You can use the sample cancellation form below, although this is not mandatory.

 

In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.

 

 

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Consequences of revocation

 

 

If you revoke this contract, we will reimburse you all payments we have received from you, including shipping costs, immediately, but no later than fourteen days from the day on which we received your notification of your revocation of this contract.

 

For this repayment we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will you be charged any fees as a result of this repayment.

 

We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier.

 

You must return or return the goods to us immediately, but no later than fourteen days from the day on which you notify us of your cancellation of this contract. The deadline is met if you send the goods before the fourteen day period has expired.

 

You bear the costs of returning the goods. You are only liable for any loss in value of the goods if this loss in value is due to the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

Cancellation form

VIELEN DANK! Ich werde mich umgehend mit Ihnenin Verbindung setzen.

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